Frequently Asked Questions (FAQ)

Last Updated: Wednesday, February 18, 2026

Welcome to the TrendsBeast FAQ page. Below you’ll find answers to the most common questions about ordering, shipping, payments, and returns. If you still need help, feel free to contact our support team.

1. How do I place an order?

Placing an order is simple:

1. Browse products on our website

2. Select your preferred item and options

3. Click the Add to Cart button

4. Proceed to checkout and complete payment

You will receive an order confirmation email once your purchase is successful.

2. How long does order processing take?

Orders are typically processed within 1–3 business days.

Processing includes:

• Order verification

• Quality checks

• Packaging and dispatch

During busy seasons or promotions, processing may take slightly longer.

3. How long does shipping take?

Estimated delivery times (USA):

• Standard Shipping: 5–10 business days

• Economy Shipping: 7–15 business days

Delivery times may vary depending on your location, carrier delays, or peak seasons.

4. How can I track my order?

Once your order ships, you will receive an email with:

• Tracking number

• Tracking link

Tracking updates usually appear within 24–72 hours after shipment.

5. Why did I receive only part of my order?

Some products may ship from different warehouses or suppliers.

This means:

• Items may arrive separately

• Each package may have its own tracking number

This is normal and helps us deliver products faster.

6. Can I change or cancel my order?

Orders can be changed or cancelled within 12 hours of placing them.

After that:

• Orders may already be processed or shipped

• Changes may not be possible

If you need assistance, contact us as soon as possible.

7. What payment methods do you accept?

We accept secure payments through:

• Credit cards (Visa, MasterCard, American Express, Discover)

• Debit cards

• Other payment methods available at checkout

All transactions are encrypted and processed securely.

8. Is my payment information safe?

Yes. We use secure payment gateways and encryption to protect your personal and payment information. We do not store credit card details on our servers.

9. What should I do if I entered the wrong shipping address?

Please contact us immediately.

If the order has not yet been shipped, we may be able to correct the address.
If the order has already been shipped, address changes may not be possible.

10. What if my order is delayed?

Occasionally delays may occur due to:

• Weather conditions

• Carrier delays

• High seasonal demand

• Logistics disruptions

If your order is delayed beyond the estimated delivery window, contact our support team and we will assist you.

11. What should I do if my item arrives damaged or defective?

Please contact us within 48 hours of delivery and provide:

• Your order number

• Photos or videos showing the damage

• A brief description of the issue

We will review the case and offer a replacement or refund where applicable.

12. Do you accept returns?

Returns are accepted only in certain cases, such as:

• Damaged or defective items

• Incorrect items

• Items significantly different from the description

Please refer to our Returns & Refund Policy for full details.

13. Do you offer refunds?

Yes, refunds may be issued if:

• The item is defective or damaged

• The wrong item was delivered

• The order is confirmed lost in transit

Refunds are processed after verification and inspection where required.

14. Can I return an item if I change my mind?

Because many products are shipped directly from suppliers, returns for change of mind or personal preference are generally not accepted unless otherwise stated.

Please review product details carefully before placing an order.

15. Do you ship internationally?

Currently, we primarily ship within the United States.

If international shipping becomes available, options and delivery times will be shown at checkout.

16. Why are your prices competitive?

We work directly with suppliers and fulfillment partners. This allows us to:

• Reduce unnecessary costs

• Offer a wide selection of products

• Provide competitive pricing

17. How do I contact customer support?

If you need help, please contact us:

Email: support@trendsbeast.com
Response Time: Within 24–48 business hours (business days)

To help us assist you faster, include:

• Your order number

• A brief description of your issue

18. I did not receive my confirmation email. What should I do?

Please check:

• Spam or junk folder

• Promotions tab (Gmail users)

If you still cannot find it, contact us and we will resend the confirmation.

19. Do you offer discounts or promotions?

Yes, we occasionally run promotions and special offers.
To stay updated:

• Check our website regularly

• Subscribe to our newsletter (if available)

20. Can I trust this store?

We are committed to:

• Secure checkout

• Reliable shipping

• Responsive customer support

Customer satisfaction is our priority, and we aim to provide a smooth and transparent shopping experience.

If your question is not listed here, please contact our support team and we will be happy to help.